At, our mission is to offer our customers the most detailed and accurate product information, enabling informed decisions. However, our capacity to provide this information is subject to certain constraints, primarily stemming from our reliance on external sources. This page aims to transparently outline the limitations we encounter in gathering and presenting data about the products featured on our website.

Information Availability Constraints

Our primary information source is the official websites of the products and companies we review. While these websites are invaluable for direct data from manufacturers, the amount and depth of information vary greatly. We are bound by the extent of details these companies choose to make public, which can sometimes limit our ability to answer all user inquiries comprehensively.

Customer Support Knowledge Limitations

To supplement website information, we often engage with company customer support teams. However, the effectiveness of this approach is directly tied to the knowledgeability and responsiveness of the support staff. There is significant variability in how well customer support teams understand their products, influenced by factors such as training, company size, and whether support is in-house or outsourced. This variability affects the quality and depth of information we can provide.

Advantages of Smaller Manufacturers

In-depth Product Knowledge

We’ve observed that smaller manufacturers typically offer more comprehensive information about their products than larger health brands. This is often because smaller companies have support staff who are intimately involved in the production process, which equips them with a deep understanding of the products. This close relationship between production and customer support enables smaller brands to share detailed and nuanced product insights, greatly benefiting our research and content quality.

In-house Production

Smaller manufacturers usually manage their production processes in-house, contrary to large brands that often source products or components from third-party suppliers, sometimes overseas. This in-house approach allows smaller manufacturers to closely monitor and control product quality and production, providing them with a more thorough understanding of their offerings. This direct oversight is something that large brands, which might not be as involved in the manufacturing process, often lack.

Implications on Quality Understanding

While the approach to manufacturing and support does not inherently affect product quality, it significantly impacts our ability to gauge and explain that quality. Smaller manufacturers’ in-depth knowledge and control over production processes enable us to access detailed information, offering a clearer insight into product quality. On the other hand, large brands’ reliance on external production can make it more challenging for both consumers and the brands themselves to fully understand and communicate quality nuances.


Understanding these limitations is crucial for our users as it frames the context in which our product information and recommendations are provided. At, we continuously strive to navigate these challenges, aiming to source and deliver the most accurate and useful product information. Our commitment to transparency and quality remains paramount as we work to ensure our users have the resources needed to make informed decisions.